[{"_1":2,"_3":-5,"_4":-5},"loaderData",{"_5":6,"_7":8,"_9":10},"actionData","errors","root",{"_195":196,"_197":198,"_199":200},"app",{"_84":85,"_86":87,"_88":89,"_90":91,"_92":93},"routes/faqs",[11,12,13,14,15,16,17,18,19,20,21],{"_22":62,"_24":80,"_26":81,"_28":59,"_30":82,"_32":83},{"_22":75,"_24":76,"_26":77,"_28":70,"_30":78,"_32":79},{"_22":70,"_24":71,"_26":72,"_28":65,"_30":73,"_32":74},{"_22":65,"_24":66,"_26":67,"_28":65,"_30":68,"_32":69},{"_22":59,"_24":60,"_26":61,"_28":62,"_30":63,"_32":64},{"_22":47,"_24":55,"_26":56,"_28":57,"_30":58,"_32":58},{"_22":50,"_24":51,"_26":52,"_28":47,"_30":53,"_32":54},{"_22":44,"_24":45,"_26":46,"_28":47,"_30":48,"_32":49},{"_22":39,"_24":40,"_26":41,"_28":29,"_30":42,"_32":43},{"_22":34,"_24":35,"_26":36,"_28":29,"_30":37,"_32":38},{"_22":23,"_24":25,"_26":27,"_28":29,"_30":31,"_32":33},"id",13,"question","HOW LONG DO REFUNDS TAKE?","answer","

We refund to your original payment method once the return arrives and we've checked its condition — normally within 14 days of receiving it.

","order",100,"createdAt","2026-08-19T12:30:40.906+02:00","updatedAt","2026-08-19T16:19:19.888+02:00",12,"WHO PAYS FOR RETURN SHIPPING?","

You do, for a change of mind — we recommend a tracked service, since the parcel is your responsibility until it reaches us. If the item is faulty, damaged in transit, or not what you ordered, we cover it.

https://st-ranac.com/return-policy

","2026-08-19T12:29:46.632+02:00","2026-08-19T12:33:26.091+02:00",11,"CAN I RETURN AN ITEM?","

Yes. You have 14 days from the day your order arrives to tell us you'd like to return something — no reason needed. Email us at stranacteam@gmail.com with your order number and we'll send you the return address.

The item needs to come back unused and undamaged, with its tags and packaging where possible. Trying it on to see if it suits you is fine — that's what the 14 days are for. You cover the cost of sending it back; we refund the item price plus the standard delivery you paid, usually within 14 days of it reaching us.

If something arrives faulty or isn't what you ordered, that's on us — we cover the shipping both ways. Full details are in our Return Policy.

https://st-ranac.com/return-policy

","2026-08-19T12:28:42.597+02:00","2026-08-19T12:33:11.341+02:00",10,"ARE ALL PRODUCTS HANDMADE?","

Yes. Every item is individually crafted in small batches by skilled artisans. Minor variations are a natural mark of authenticity and make your piece truly one of a kind.

",7,"2025-10-27T22:09:31.938+01:00","2025-10-27T22:19:06.477+01:00",8,"WHAT IF THE PROUDUCT I WANT IS OUT OF STOCK?","

Some items are produced in limited quantities. If something you love is out of stock, feel free to contact us. We will let you know when it becomes available again or offer a similar product.

","2025-10-27T22:03:25.417+01:00","2026-08-19T22:05:00.823+02:00","HOW DO I TAKE CARE OF MY BACKPACK OR BAG?","

Wipe with a damp cloth and avoid machine washing. Keep away from extreme heat or moisture to prolong the life of the materials. Leather parts should be treated with suitable leather care products.

",6,"2025-10-27T21:59:24.401+01:00",2,"CAN I GET A CUSTOM DESIGN?","

Based on the colors and materials on the website and Instagram/Facebook, almost any combination can be made. If you have a unique request, feel free to write to one of our contact details.

",5,"2025-10-08T15:22:08.171+02:00","2025-11-04T13:49:52.085+01:00",4,"WILL YOU REPAIR MY ST.RANAC?","

We are a responsible company - we will always repair any product that has defects in materials or workmanship.

Free repairs are available within 365 days of purchase, and your warranty covers the same period.

","2025-10-08T15:40:23.392+02:00","2025-10-26T20:26:30.601+01:00",3,"WHAT PAYMENT METHODS DO YOU ACCEPT?","

For orders within Bosnia and Herzegovina, you can pay with cash on delivery.

For orders from other countries, payment can be made via Western Union.

At this time, we do not accept PayPal, Visa, MasterCard, or debit card payments.

","2025-10-08T15:24:38.012+02:00","2025-10-27T22:05:37.894+01:00",9,"WHERE DO YOU SHIP FROM?","

Every ST.RANAC piece is handmade in Sarajevo, Bosnia and Herzegovina. All orders are shipped directly from our studio.

","2025-10-27T22:05:16.246+01:00","2025-10-27T22:05:29.931+01:00","HOW LONG DOES SHIPPING TAKE?","

Express shipping takes 1-3 business days within the Bosnia and Herzegovina.

International shipping typically takes 7-14 business days.

","2025-10-08T15:40:48.180+02:00","2025-10-27T22:03:47.033+01:00","auth",{"_191":192,"_193":192,"_194":192},"categories",[154,155,156,157],"tags",[139,140],"instagramPosts",[94,95,96,97,98],"workshopPosts",[],{"_22":131,"_99":132,"_101":133,"_28":29,"_30":134,"_32":135},{"_22":59,"_99":124,"_101":125,"_28":29,"_30":126,"_32":127},{"_22":70,"_99":117,"_101":118,"_28":29,"_30":119,"_32":120},{"_22":65,"_99":110,"_101":111,"_28":29,"_30":112,"_32":113},{"_22":62,"_99":100,"_101":102,"_28":29,"_30":103,"_32":104},"url","https://www.instagram.com/p/DOIfduICNOm/?igsh=MTF4dXc2NjVjbGhtMQ==","img",{"_105":106,"_107":108},"2025-10-11T23:50:15.374+02:00","2025-10-26T22:28:58.095+01:00","name","j284buldaws1l8gj9rr4zvdm.webp","small",{"_105":109},"vbbcq6qx3hbinfp6kqsld3io.webp","https://www.instagram.com/p/DI-5EnxtdOk/?img_index=1",{"_105":114,"_107":115},"2025-10-11T23:50:09.487+02:00","2025-11-04T20:10:17.148+01:00","lggmx6cdpbeswdvq7dy2pw8p.webp",{"_105":116},"tz96mswsvyn1bebod7n0wq9n.webp","https://www.instagram.com/p/CccqVv3Nplb/?igsh=MWl3aXZkc2c0ZWhibA==",{"_105":121,"_107":122},"2025-10-11T23:50:03.535+02:00","2025-10-26T22:30:29.115+01:00","cxdm01rp344vogh2zoq4q2pa.webp",{"_105":123},"ehatowq6lv6arq3sv9pzz3cf.webp","https://www.instagram.com/p/DMHzsCxNsjv/?igsh=MTJ4NjIwenRhYnlucQ==",{"_105":128,"_107":129},"2025-10-11T23:48:33.580+02:00","2025-10-26T22:32:03.244+01:00","ietsvp9o2eso3z4qt5busmvf.webp",{"_105":130},"dr5c5wjji76b7yp6k15s0ka3.webp",1,"https://www.instagram.com/p/DIazhj4t8ax/?igsh=NHpjNGVpeHp0bnZs",{"_105":136,"_107":137},"2025-10-11T23:45:40.924+02:00","2025-10-26T22:27:04.035+01:00","nx0dwhkel0tvdwbsxy7kcxat.webp",{"_105":138},"mk2wqiwv6eap2bclv93n4y98.webp",{"_22":149,"_105":150,"_143":151,"_145":146,"_28":131,"_30":152,"_32":153},{"_22":141,"_105":142,"_143":144,"_145":146,"_28":62,"_30":147,"_32":148},34,"the last piece","description","

The final piece of its kind. Once it’s gone, it’s gone — discover your last chance to make it yours.

","featured",true,"2026-09-15T08:49:39.092+02:00","2026-09-15T08:54:26.859+02:00",20,"black","

Black isn’t basic—it’s the baseline. Everything starts here. 🖤

","2025-10-26T20:17:31.256+01:00","2026-06-24T10:43:45.747+02:00",{"_22":131,"_105":183,"_143":184,"_101":185,"_161":186,"_163":187,"_164":188,"_28":131,"_30":189,"_32":190},{"_22":70,"_105":176,"_143":177,"_101":178,"_161":179,"_163":172,"_164":180,"_28":59,"_30":181,"_32":182},{"_22":65,"_105":168,"_143":169,"_101":170,"_161":171,"_163":172,"_164":173,"_28":70,"_30":174,"_32":175},{"_22":62,"_105":158,"_143":159,"_101":160,"_161":162,"_163":149,"_164":165,"_28":65,"_30":166,"_32":167},"Limited edition","

Limited pieces. Crafted in small batches — once it’s gone, it’s gone.

","yukhdphrcqhh6xo1lsew7zdp.svg","icon","hac6cb56e3cps75wjxmfpqm8.svg","shippingPrice","backgroundColor","#cbbebe","2025-10-01T00:23:04.681+02:00","2025-10-26T17:07:50.200+01:00","St.ranac tote","

Crafted to carry your day: premium materials, thoughtful design and a silhouette that moves with you. From our classic tote to the heart-shaped edition — all made in Sarajevo for life on the go.

","lsr1hchd9nbr26zdzv98s5d1.svg","goni3titaxoglics8kfdgt5y.svg",30,"#d6cdc2","2025-10-01T00:22:39.129+02:00","2025-10-26T17:10:47.546+01:00","St.forma bag","

Not just a bag — a form shaped by life in motion.
Eco leather, magnetic closure, and a sculpted silhouette inspired by architectural lines.
Designed to move with you — from work days to city nights.

","jxdpi3lrkbetmy5c5odkeci9.svg","c5q9bqaa42gkt6swmajkerqv.svg","#b9aba2","2025-10-01T00:22:13.124+02:00","2026-03-06T14:38:42.338+01:00","St.ranac backpack","

Crafted from eco-leather, genuine leather, water-resistant fabrics, PVC foil and more — our backpacks combine quality materials with everyday functionality.

","q7zzsuvcyv4urs2vlstc4aiq.svg","qfs7v21tsd7sv5mmy3eghgx9.svg",45,"#c4c1b5","2025-10-01T00:21:35.809+02:00","2026-08-18T22:25:08.750+02:00","isLoggedIn",false,"isAdmin","isCustomer","windowWidth",0,"country","us","theme","light"]

Frequently asked questions

HOW LONG DOES SHIPPING TAKE?

WHERE DO YOU SHIP FROM?

WHAT PAYMENT METHODS DO YOU ACCEPT?

WILL YOU REPAIR MY ST.RANAC?

CAN I GET A CUSTOM DESIGN?

HOW DO I TAKE CARE OF MY BACKPACK OR BAG?

WHAT IF THE PROUDUCT I WANT IS OUT OF STOCK?

ARE ALL PRODUCTS HANDMADE?

CAN I RETURN AN ITEM?

WHO PAYS FOR RETURN SHIPPING?

HOW LONG DO REFUNDS TAKE?

Still have questions?

Follow us on IG